How Hiking in Cinque Terre is like Leading Change

A few weeks ago, I had the extreme pleasure of spending a day in the beautiful coastal area of Cinque Terre, Italy. If you’re not familiar, Cinque Terre is, just as the name implies, five lands, or villages, that line the Italian Riviera. Most of the villages...

What makes an awesome training facilitator?

Our leadership development programs have seen amazing results – double digit increases in ratings of manager trust, communication, one-to-one meetings, feedback and more. We know we’re doing something right… but what is it? Part of it is our format...

Time For the Truth About Leadership Today

One of the first questions I ask leaders during our client discovery process is “what keeps you from being the leader you strive to be?” As Cy Wakeman shared in her session at WorkHuman, the answers I usually get are not the true reality. She dropped truth-bombs...

How to Positively Welcome New Employees

There’s a video that’s been making the rounds on LinkedIn that shows employees at a company cheering a new hire on as she makes her way through the crowd, after being introduced by the leader. What a great welcome for a new employee! Or not…...

Why France’s Work Life Balance Law Lacks Balance

I’m writing this blog post after 8 pm on Wednesday night. I chose to do this because I took care of some personal things earlier in the day. As I’m writing this, I just received a text question about a project Kelly is working on. I responded with my quick...

Important Learnings about Workplace Flexibility from WORKshift

I had the pleasure of attending an event hosted by Canada’s workplace flexibility experts, WORKshift, in Toronto earlier this week. WORKshift has recently partnered with Stone Olafson to do a Canadian study, investigating engagement, generational differences,...

5 Culture Decks you can learn from but NOT copy!

Netflix’s Culture Deck has become famous in the HR and organizational development world. It is simple and clear and outlines many of their innovative people practices. l love the unadorned and pioneering nature of it. There is a lot we can learn from Netflix...

We call BS on how tough it is to lead virtual teams

One of the common complaints I hear from leaders is that they “can’t” practice great leadership with their teams because they are located in different places. I have to call BS on this. Leading virtual teams takes some extra thought, a bunch of...

The Story Behind Our Business Name

It is hard to believe that it was just over 5 years ago that Pam Ross Consulting was born. With it came a burning desire to change the name to something far more original and fun! When I quit the corporate world to start my own business, I was incredibly fortunate to...

An Actionable Way to Measure Employee Engagement

You’ve likely seen the statistics… AON says 65% of employees globally are engaged (that means 35% are not); Gallup says 87% of the world’s employees are not engaged. Some of these global and national studies also provide generic ways to increase...